CCNA Voice Summary – Part 6

 Cisco UC Components:

Unified Call Control –CUCME or CME or UCME, CUCM or UCM or CCM

Unified Messaging – Unity Connection OR CUC or CUCx and Unity Express or CUE

Unified Presence – CUCM and CUPS (Cisco Unified Presence Server)

Unity is window based platform while Unity connection is Linux based.

Introduction to CUCM and CME

They are used for call processing.

Cisco Voice Infrastructure Model – multilayer and independent of each other. Consists of Endpoints; Applications like voice mail; call processing; Infrastructure.

The Core Products of CCNA Voice: CME; CUCM; Cisco Unity Connection – voicemail; Cisco Unity Presence – user tracking. you can track the status of users.

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